A big congratulations to Samantha Erickson, who at the took the Customer Service Rep class and easily passed the certification exam at MAC 2016. She is now a Certified Customer Service Representative!
The Mid Atlantic Conference 2017 will once again offer this as well as many other ISCET certification classes and testing.
So you know how to get to our website, but are you getting the most out of it? Here are a few helpful tips to get you going...
1) Click the EPEA Forum tab to access our forum. From here you will have access to our Tech-to-Tech support section, where you can ask any question pertaining any service issue you are having, and a special Sound Off section where you can voice your ideas and opinions on the industry, our conference or whatever else you want! If you are on any EPEA committee, this forum will also allow special sections for you to communicate with everyone else on your committee.
2) You can click on the Training tab to access service manuals, bulletins, and training from manufacturers and some of our in-house developed training. This is updated as new material is provided to us. This section will not be visible unless you are signed in to the website as it is for EPEA members only.
3) The Membership tab allows you to register to become a member of the EPEA, as well as pay for membership registration.
4) The Mid Atlantic Conference tab will provide the latest information on the upcoming Mid Atlantic Conference, the premier training conference on the East Coast for the television and appliance service industry.
So go ahead, explore the site. Make sure to register for the EPEA Forum and Training. Keep in mind though, that access to our training and the forums are limited to EPEA members only. So, if you are not a member, you may want to go to that Membership tab first!